Frequently Asked Questions
How much notice needs to be given before I move out?
All contracts are month-to-month. However, we do require a 10-day notice before you move out.
What type of documentation do I need to provide in order to rent a space?
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.
How do I make a payment?
You can pay ANYTIME through our website, or by mailing a check or money order. You may also sign up to have payments automatically charged to your credit card monthly. You may also pay in person or by phone during normal office hours.
What forms of payments do you accept?
Cash (if exact amount), checks, money orders, VISA, MasterCard, and Discover.
Do you sell boxes and storage supplies?
Yes. We offer a wide selection of helpful moving supplies in our office.
How do I know how much storage space I will need?
You can either use our Space Calculator on our website or call our manager for assistance.
Are there any items that I am NOT able to store?
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
Does there have to be someone in the office to let me through the security controlled front doors?
No. Your own security passcode to your unit will allow you access to your unit anytime between 7:00am and 10:00pm, 7 days/week/365 days/year.
Do you have handcarts and dollies available at your facility?
Yes. You are welcome to use our complimentary carts to move in.